At Mehlaz, our commitment is to deliver services of the highest standard. We trust you'll be pleased with your item. Nonetheless, we do not accept returns or exchanges. Should you encounter any issues with unstitched garments, please report them within 7 days of receipt for us to address promptly; concerns raised post this window are invalid. Refunds are not available for canceled orders paid via credit card or bank transfer; adjustments are only applicable to subsequent purchases. If a defect in quality or service is found, reach out within two days. Our Quality team will assess and may compensate with an exchange or store credit if warranted. Custom or sale items are not refundable or eligible for chargebacks.